Terms of use
Find out more about Tiko



These conditions of use (the " Terms of Use ") regulate access to and use of the website hosted under the domain name https://tiko.es/ (the " Website ") as well as the contents and services that the owner of the Website makes available to its users (the " Users ").

Likewise, these Conditions of Use establish, together with the Privacy and Cookies Policy, related to the management of Users' personal data, the terms and conditions by which the Website is governed (the " Terms and Conditions " ).

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following identifying data of the owner of the Website are exposed:

TIKO REAL ESTATE TECHNOLOGIES, SL, a company of Spanish nationality, domiciled in Madrid, Paseo de la Habana 28, 1° D, 28036, duly registered in the Mercantile Registry of Madrid, Volume 36.461, Folio 36, Page number M-655.085 and provided with NIF B-87.925.947 (" TIKO "). The contact email is: [email protected].


Access to the Website or its use by the User necessarily implies, and without reservation, the knowledge and acceptance of these Terms and Conditions, therefore, it is recommended that the User read them carefully in case of use of the Website.

Access to and use of the Website is prohibited for Users under eighteen (18) years of age. Therefore, by accepting these Conditions of Use, the User acknowledges that they are a person with sufficient capacity to acquire the obligations derived from their actions and that they have read, understand and accept their content.

TIKO reserves the right to modify the Terms and Conditions at any time, in which case they will produce effects and will be applicable to all Users of the Website.

TIKO reserves the right to deny access to the Website to any physical or legal entity at any time.


3.1. What does TIKO do?

TIKO is a company dedicated to the direct acquisition of real estate from individuals, which it later sells to third parties. Tiko greatly simplifies the sales process because it takes care of all the necessary paperwork and is able to formalize the purchase quickly once the offer is accepted.

3.2. How does TIKO work?

Through the Website, Users interested in selling their apartment must complete a basic form with the following information in order to obtain an offer from TIKO for the acquisition of the property:

  • Address and zip code of the property we wish to sell.
  • Personal data of the seller: Name and surname, email and telephone number.
  • Number of bedrooms and bathrooms, and link to ad on a real estate portal (if applicable)

With all this information, the TIKO team will contact the User to schedule a visit to the property and, later, and thanks to its technology (algorithms that use information from similar properties on the market), send a purchase proposal. In the case of not being interested in buying the property, TIKO offers assistance for its sale.

In the event that the User accepts the offer, they will go to the notary to sign the sale and TIKO will deliver to the seller in a single payment the final price set by the parties.


All the information contained in the Website, including its graphic design and source code, are protected by copyright and other rights contained in Royal Legislative Decree 1/1996, of April 12, which approves the Consolidated Text of the Intellectual Property Law, and the rest of the norms that regulate Intellectual Property.

These rights belong exclusively to TIKO or its licensors, therefore, any act of reproduction, distribution, transformation or public communication is expressly prohibited, as well as any type of transfer, of all or part of the content of the Website and in general any act of exploitation of all or part of the contents (images, texts, design, indexes, forms, etc.) as well as of the databases and the software necessary for the visualization or operation of the same and of any object that according to current legislation is protectable by intellectual property regulations.

Users may not under any circumstances exploit or make commercial use, directly or indirectly, in whole or in part, of any of the contents that make up the Website without the prior written authorization of its owner.

Authorization for the use of any content on the Website can be requested at the email address [email protected]. What is established in the previous paragraphs will not imply in any case the assumption of responsibility by TIKO for the content, nor may it generate the right to compensation for Users or third parties.

Trademarks, trade names, store signs, denominations, logos, slogans or any type of distinctive sign shown on the Website and belonging to TIKO , and very specifically, the name " TIKO " may not be used without prior written authorization. from TIKO.

TIKO expressly reserves any civil and criminal actions, under Spanish and foreign legislation, that may correspond to it as a consequence of the violation of the peaceful possession and/or unauthorized use of industrial and intellectual property rights.


We inform the User that, as a consequence of carrying out maintenance work, in certain cases temporary interruptions may occur on the Website.

We also inform the User that, in addition to those indicated above, there is a wide variety of factors that may affect the Website and/or its quality, such as, but not limited to: environmental conditions, network saturation, connectivity, third-party software, etc.

Likewise, TIKO may eliminate, limit or prevent access to its Website when technical difficulties arise due to events or circumstances beyond TIKO control that, in its discretion, reduce or annul the security levels or standards adopted for the proper functioning of the Website.

You can contact us at the following email address to report any errors you detect, as well as comments and suggestions: [email protected].


The User acknowledges and accepts that he uses the Website at all times at his own risk and responsibility, for which reason TIKO is not responsible for the misuse, improper use or use contrary to these Terms and Conditions that he may make of them. The User undertakes not to use the Website or the services in a negligent manner, for fraudulent purposes or for the purpose of infringing the Law.

Consequently, the User will refrain from using the Website to carry out any illegal activity. In particular, but without limitation, the User will refrain from using the Website to:

  1. Impersonate the identity of other Users or third parties;
  2. Falsehood in operations;
  3. Falsification of data; and
  4. Any conduct that supposes a fraudulent act.

The User will not carry out any activity that may cause harm or harm to any third party, as well as to TIKO and the operation and/or development of the Website.

In no case will TIKO be responsible for:

  1. Losses, damages or damages of any kind that arise from accessing and using the Website, including, but not limited to, those produced in computer systems or those caused by the introduction of viruses and/or computer attacks.
  2. The damages that Users may suffer due to inappropriate use of the Website, and due to falls, interruptions, absence or defect in telecommunications.
  3. The veracity, integrity or updating of the information that is not of our own elaboration.
  4. Of the information indicated by another source or of that contained in other websites through a hyperlink from the Website.
  5. Of the possible discrepancies that, on a transitory basis, may arise between the version of your printed documents and the electronic version of the same published on your Website.

In any case, TIKO will only be liable for those damages that the User may suffer as a result of willful or manifestly negligent action on our part, in relation to access to the Website, the provision of our services, as well as the use of our content, tools and functionalities.


TIKO does not assume any responsibility derived from the links (links) that enable, through the Website, the User's access to benefits and services offered by third parties, as long as they are unrelated to the Website. Therefore, TIKO is not responsible for the information contained therein or for any effects that may derive from said information.

If any User or third party observes that such links may be contrary to law, morality or public order, they must inform TIKO via email: [email protected].


By virtue of the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, all personal data provided through the corresponding forms during the use of the Website will be treated as provided in the Privacy Policy of the Website, hosted at the URL https://tiko.es/politica-de-privacidad .


Cookies are small data files that are stored in the terminal of the User visiting the Website and that contain certain information about the visit to it. The Website uses cookies solely for the purpose of facilitating the User's navigation and without in any case it being possible to associate such cookies with the specific personal data of the User or to identify the latter through them.

However, the User has the possibility, existing in most web browsers, to deactivate cookies. For this reason, we inform the User that we use our own and third-party cookies to improve their experience and our services, analyzing their navigation through the Website. By using and browsing the Website we consider that you accept its use. You can obtain more information in our Cookies Policy: https://tiko.es/politica-de-cookies.


TIKO reserves the right to revise these Conditions at any time for legal reasons, for technical reasons, for changes in the services offered by TIKO or for strategic decisions of the company. In this case, the changes in the Conditions of Use of the Website will be published before they take place. If the User is not satisfied with the changes, they must stop using the Website and unsubscribe as a User. The use of the Website after the notification of the changes will imply the acceptance of the same by the User.


The applicable regulations require that part of the information or communications that TIKO sends to the User be in writing. By accepting these Terms of Use, the User accepts that most of TIKO 's communications are electronic. TIKO will contact the User via email. The User agrees to use this electronic means of communication and acknowledges that all notices, information and other communications that TIKO sends electronically comply with the legal requirements of being in writing.

For any query or incident, complaint or claim, related to the Website, the User may contact TIKO by sending an email to the following address [email protected].


The operation and use of the Website, as well as these Terms of Use are governed by Spanish law. To the extent permitted by law, TIKO and the User, expressly waiving any other jurisdiction that may apply to them, agree to submit to the jurisdiction of the Courts and Tribunals of Madrid (Spain).

In compliance with the provisions of Directive 2013/11/EU of the European Parliament and of the Council, of May 21, 2013, regarding the alternative resolution of consumer disputes, and of Regulation 524/2013 of the Parliament and of the Council, of May 21, 2013, on online dispute resolution in consumer matters, we inform all Users that they will be able to carry out their consumer claims through the online dispute resolution platform which can be accessed through the following link http://ec.europa.eu/consumers/odr/ .

Updated in May 2020.