Privacy Policy
Find out more about Tiko


The purpose of this privacy policy (the "Privacy Policy") is to inform you clearly and precisely about the processing of personal data collected by TIKO REAL ESTATE TECHNOLOGIES, SL (" TIKO ") through the website hosted under the domain name (the "Website") and forms part, together with the Cookies Policy, of the Terms and Conditions of use of the Website.

This Privacy Policy is only applicable to the Website, understanding as such all the pages and subpages included in it, as well as the follow-up telephone calls, which may be recorded for security and accreditation reasons in the event that discrepancies arise. In the event that any personal data is provided, the interested party may expressly oppose such processing, in which case the call may not be recorded.


Who is Responsible for the Treatment of your personal data?


Registered office: Paseo de la Habana 28, 1° D, 28036, Madrid.

CIF nº: B-87.925.947

Email: [email protected]

Telephone: 919 032 040


For what purpose do we process your personal data?

At TIKO we process the information provided by interested parties in order to manage relations with users of the Website and, where appropriate, in order to provide services or comply with existing contractual relations between users and TIKO.

In order to be able to offer you products and services according to your interests, we will prepare a "commercial profile", using the information provided. In the event that we make a purchase offer on your home, once you accept it, we can also analyze your economic solvency, with the aim of assessing the suitability and risk of the operation. No automated decisions will be made based on that profile.

How long will we keep your data?

The personal data provided will be kept as long as the deletion is not requested by the user.

In any case, the data will not be kept longer than necessary for the purposes described above, without prejudice to the conservation that is necessary for the formulation, exercise or defense of potential claims and/or whenever permitted by applicable legislation.


What is the legitimacy for the treatment of your data?

The legal basis for data processing is the user's consent given by accepting the data processing clause and TIKO 's legitimate interest in evaluating the suitability and risk of each operation.

In the forms of the Website, it will be necessary for the user to fill in the fields marked as "mandatory". If all the personal data required by TIKO is not provided, it could imply incomplete attention to the required request or, where appropriate, the impossibility of accessing the services for which the personal data is requested.

The user must inform TIKO of their current personal data so that the information contained in their files is updated and error-free.

The user has the right to revoke their consent at any time without retroactively affecting the processing of personal data carried out up to that time.


To which recipients will your data be communicated?

Any communication of data that we carry out will always be respecting your rights and in compliance with data protection regulations. In this sense, we will only communicate your data to service providers that help us carry out our activity, for example, research and risk analysis companies and, in those cases in which it is necessary to comply with our legal obligations, the data may be communicated to public authorities and the State Security Forces and Bodies.


What are your rights when you provide us with your personal data?

Any user has the right to obtain confirmation as to whether TIKO is processing personal data that concerns them or not.

The user can exercise their right of access to personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when the data is no longer necessary for the purposes for which it was collected.

The user may request the limitation of the treatment, in which case they will only be kept by TIKO for the exercise or defense of claims.

The user will have the right to oppose the processing, in which case TIKO will stop processing the data in the manner indicated by the user, unless for legitimate reasons or the exercise or defense of possible claims it must continue to be processed.

The user may exercise the rights referred to above, under the terms provided in current legislation, at the registered office of TIKO or request it by email to [email protected] .

In the event that you do not obtain a satisfactory response and wish to make a claim or obtain more information regarding any of these rights, you can go to the Spanish Agency for Data Protection ( – C/ Jorge Juan, 6 from Madrid).


What security measures do we have in place?

TIKO guarantees that it has adopted the legally required personal data protection security levels, according to the type of data collected, and has installed all the means and measures of a technical, personal and organizational nature to guarantee the confidentiality, integrity and quality of the information. , as well as to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided.


What security measures do we have in place?

The Website uses cookies in order to provide certain services and functions, as well as to help users improve their online experience. You can find more information about it in our Cookies Policy .

Updated in May 2021.